Hi Yanda,
Thank you for leaving a review on our website. We appreciate your feedback and are eager to address any concerns you may have regarding the product you received.
We sincerely apologize if you were unsatisfied with the product that you received, but we would like to inform you that as of the moment, we do not have gift wrapping as something we are able to send with the package. However, the watch boxes are very beautiful and work great as gift boxes on their own. All models come in really elegant matching boxes in dark blue with a gold embossed Daniel Wellington logo.
On behalf of Daniel Wellington, we apologize for the experience you had with us. Your satisfaction is extremely important to us, and we regret that we did not meet your expectations.
If there's anything else we can assist with, please don't hesitate to ask.
We wish you a wonderful day!
Dear Zinzani,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
