“Ordered this watch 29 November. Still haven’t received it. Getting no response from DW as to why (I have 3 unanswered emails from their customer service) , and all they do is point the finger at UPS without even attempting to assist. The worst - now I get these emails asking me to review this product, that I STILL haven’t got a month after ordering it, with no way to know if I will ever get it. Worst customer service experience ever.”
Hello
Thank you so much for this 3-star review. We really appreciate you being a customer and for your feedback and this will be noted.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your inquiry.
Once again we sincerely appreciate sharing your rating with us and we wish you a wonderful day!
