Hello
Thank you so much for this 3-star review. We really appreciate you being a customer and for your feedback and this will be noted.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your inquiry.
Once again we sincerely appreciate sharing your rating with us and we wish you a wonderful day!