“The watch was faulty, catch did not close, I returned via UPS OVER A WEEK AGO AND TO DATE HAVE HAD NO RESPONSE FROM THE COMPANY, so I am not happy at all with your service”
Hello Corona,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced.
Upon reviewing your case, we can confirm that you reached out to us via email on November 13, 2025, regarding your return follow-up. One of our colleagues assisted you immediately, and your refund was processed on November 14, 2025.
If you have not yet received the refund or need any further assistance, please don’t hesitate to contact us, and we’re here to help.
We appreciate your patience and understanding.
What are the key features of the product?
High Quality, Elegant, Looks Expensive, Unique
“The watch is absolutely gorgeous. Be mindful of the size of your wrist in comparison to the size of the watch. I fortunately have a small wrist so it is perfectly sized for me. It is elegant and versatile.”
