“I have received the WORST service from DW. I ordered my watch on the 9th of march and I still have not received it. I contacted their support team but I have not received a proper response or tangible help, all I get is AI generated emails that are NOT helpful at all. I am beyond frustrated. So order from DW at your own risk, if anything happens to your order they clearly do not care.”
Dear Laura,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
