“I had to submit an RMA request for my IQ because of a small issue. Dealing with Da Vinci customer service was quick and easy. No hassles, they immediately accepted my warranty request. On top of that, they sent me a brand new IQ2 since they were out of stock on the IQ. A company like this, that makes such a quality product, is easy to deal with, and who honors their warranty, has a customer for life in me. I love all the additions they made to the IQ2, and the quality is even higher than on the IQ. It's as if they learned from some of the issues on the IQ and fixed them all. What a concept! Fantastic company, fantastic people, fantastic product.”
“I bought this unit with the main purpose of vapourizing tobacco. It works amazing and has helped decrease my cigarette intake significantly even just after one week. It takes a little getting used to and playing around but I figured out the right steps to create an enjoyable experience vaporizing tobacco. The unit all in all works super well, is well designed and built to last.”
“My device was broken upon purchase, after contacting customer service regarding the warranty I was told a replacement piece would be sent, it has been two months and I have received nothing and addition attempts to contact have been unanswered. Save the money, because it is definitely not worth it.”
“I have had a few liquid vapes and tried another decent dry vape, and took a while researching/evaluating these. I wanted one for tobacco also. It's like the Ferrari of vapes. Good like finding anything better with a cleaner ceramic burn path.”
“Does the glove fit snugly, or is it like the glove that let's it slide out, drop it like it's hot, and hits the floor20 breaking the hinges while in a good gonz?”
“I have tried various high-end vaporizers over the years and this far surpasses all of them it's an outstanding device and the construction is absolutely top-notch. The taste and flavor is so pronounced in a way that I haven't experienced before and it's completely different than any other device. The battery isn't great so I did have to buy another battery but I don't mind I understand how rechargeable batteries can go but I love that option that I have the ability to replace the battery. I think that's a game changer and now I don't have to worry about if this device is going to make it past a few years. I feel like with the warranty and the construction and the removable battery this is poised to be the smoking device I use for at least half a decade. I'm thrilled with this.”
