Thanks for your review. Sorry to hear you’re having trouble with the WiFi connection and timer. We’d like to help troubleshoot or discuss replacement options to avoid future issues. Please reach out to 1-844-673-3256 so we can assist. The Smart Plug does need to have a Smart Switch also installed to help with some of the issues that can happen.
“I love their products. Easy to setup. I encounter some issues by both Customer service and tech guy was so amazing. Knowledgeable and helpful. My issue was resolved.”
Thanks for the five stars! We’re thrilled you found the setup easy and that our customer service and tech support were knowledgeable and helpful, and that your issue was resolved.
“These switches are fantastic. Didn't realize what I was missing. So much easier in the morning and evening having remote control of the lights. Looking for other places in the house to upgrade, great addition.”
