Hi John,
Thank you so much for taking the time to review your new Deako Smart Switch. I hope you are enjoying trying out all it's features! As for the shipping, I have noted your feedback and we are working on improving our delivery process/time. Many customers receive their new switches in just a few days, but we know this is not always the case. If you have any questions, don't hesitate to call our amazing Deako Lighting Experts. They will be able to help you with anything you need.
Keep enjoying your new Deako Smart Switch!
-Kailey from Deako
Hi Michael,
Happy to hear that you are enjoying your Deako Smart Switch! The Deako Team created the Deako Smart Switch to provide homeowners, like yourself, with a simpler way to incorporate smart lighting into their space. Whether or not this is your first Deako Smart Switch, I would recommend checking out our DeakoTV Youtube Channel and the content on our website, because it will help you learn more about what your switch can bring to your home! We wouldn't want you to miss out on any cool features!
I also want to make sure that you never miss out on any discounts on our products. I suggest that you subscribe to our email list and continue to check our website, where we try to offer our customers promo codes, discounts, and other ways to save money, as often as we can!
“Great concept and quality but the price premium and locking in from changing to any other switch is a big drawback. If the price could be brought down, these will become best in market.”
Hey Manny!
We appreciate the review left for your smart switch and we are delighted to hear you like the concept!
In relation to the price of our switch, there are a fair amount of resources that go into the creation of our devices, this is also including the value & flexibility out of the switches you can't find in other brands.
We also understand wanting to get the most out of your purchase and we provide generous discounts as well, Check the link below to signup to stay in the loop of the promotions we have available!
https://www.deako.com/press#sign-up
Hey Shawn!
Thank you very much for those kind words, you've made our day. Also, really glad to hear your experience with support was just as wonderful as your review!
Posted 3 years ago
Hey Shawn!
Thank you very much for those kind words, you've made our day. Also, really glad to hear your experience with support was just as wonderful as your review!
“The Smart switches have been fantastic. i upgraded from Scene Controllers, which had its share of problems like: intermittent disconnection from the app, random turning off, and inconsistent re-pairing techniques. The new Smart Switches have been much more reliable with connectivity, much easier to pair and set up, and looks a lot more sleeker and blended with the full white switch over the previous glass looking feel. I have only been testing them a month, but so far its been great. Highly recommended to go with Smart Switches!”
Hey Edwin,
We are always happy to hear about the easy installation.
Also, you are correct there are some very important updates the app may need in order to keep functionality consistant so be sure to check this form time to time if it isn't automatic.
