“My wife and I bought a new home from DR Horton two years ago with Deako electrical switches, prior to that I had never heard of them before. The concept sounds good on paper but not so much in the execution. For one thing, the only switch plates available are white. The real issue though is the dimmer switches, I replaced two simple rocker switches with dimmers and at first they worked well. Over time they stopped coming on when first tapped, you had to try it again or really tap them firmly to turn them on. (See attached video) I tried contacting Deako about my concerns, but was never able to talk to a tech rep. They took my number and said they would call back, which they never did, a couple of weeks later I received two new simple rockers switches which I did not need, because I still have the old ones that I replaced with dimmers. To say that Deako's customer service leaves a lot to be desired is an understatement. I would still like to know why my dimmer switches do not come on when first tapped. For the record, I have had no issues with any of the many simple rocker switches that came with the home.”
Thank you for your review!
Support tried calling three times, but reached a busy signal each time. Because we didn't know what switches were sticking from the notes left, we sent rockers just to make sure you were covered.
I went ahead and sent two replacement simple dimmers.
Thanks so much!
“Truth be told my house mostly has these switches. Clearly, I’m in some rooms more than others. That said I’ve had to replace the simple rocker switch a couple different times. They do work and they’re easy.
Now, the one that I would definitely recommend is the one that is programmed by my phone, (on and off). I can’t remember the name of it. However the 4 I have, have given me no issues. I like to replace the smart rocker switch with the other ones already stated above but the prices are a bit too high. Just being honest. I’ll leave it at that thank you.”
“The concept is great and innovative. We got ours with the purchase of our newly built home. Unfortunately, some of the switches lost their integrity in just a few months. Your engineering needs to use a more durable spring in the construction.”
