“We moved into our new home in 2024. Since then, we had to replace 4 switches. Compared to old style switches that last 30years, these are terrible. Avoid them if you can.”
Sorry you’re having a horrible experience with us.
We want to help get this resolved. If you’d like, we can explore a fix or replacement if needed. Please reach out to us at (844) 903-0847 so we can assist promptly.
Kind regards,
Team Deako
Great to hear! We’re thrilled the Simple Rocker Switch is beautiful and easy to use. If you ever need anything else, we’re here to help.
Kind regards,
Team Deako
“hello,
from my short time using and being involved with Deako the ease at which you change out the switches to customize the configuration to suit your needs is amazing. Keep up the great work. thanks, and have a wonderful day”
“I have a shortage in the light system that was installed and Deako only sent me a part that has nothing to do with the problem. I need the switch system to be re-installed properly. Do not reccommend this company to anyone because they don't appear to know what their doing. Very dissatisfied.”
Hello and thank you for your review.
A replacement switch was sent to you based on the notes from your homebuilder requesting only a switch be sent to your address. Many times, if there's flickering like that, the replacement switch resolves the issue. If that isn't the case, feel free to reach back out either to us, or your warranty team if further work is needed to be completed.
“We bought this brand new house in July. I've already had to replace 4 of these switches and have 2 more that are starting to fail. Ultimately I'm sure I will end up replacing all of the switches in the house with something other than Deako before long.”
Thanks for your review. Sorry to hear you’re experiencing frequent failures with the switches. We’d like to help troubleshoot or discuss options for replacement to avoid future issues. Please reach out to 1-844-673-3256 so we can assist.
