“This is a great set of trees. They were well packaged and arrived quickly. It will be hard waiting a few more weeks before displaying them. So glad I made this purchase!”
Hi Suzanne, Thank you for sharing, we're so sorry to hear this! We really do appreciate your feedback! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
“The trees are flimsy & I was missing the screws to put them together. I emailed twice to customer service & have yet to hear back! Very disappointing!”
Hi Rachel, We apologize for any confusion. We replied to your inquiry but never heard back from you. It is possible our emails are landing in your Spam folder. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. We have resent our email, we want to take care of this for you! Have a great day!
