Hi Elisabete, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“These mirrors are so cute when grouped together. The hanging rope on the small one was a bit frayed when it arrived, but once I hung them, you couldn't even tell!”
Hi Donna, Thank you for sharing you review with us! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com. It's important to us that you're happy with all your experiences with us! Enjoy your day!