Hi Gail, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
“Wow, this is so spacious, no more trying to fit magazines, mail or other things for the luck of room. This storage basket can hold anything with so much space. I love it!!!”