Hi Beth, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
“The wreath is pretty and looks just like Spring on my front door.
The only problem was delivery, which is not really the fault of DS, other than they choose the shipper (LaserShip). It was quite windy the day of delivery, and the box was very light. No idea where the box was left, but thankfully a passerby picked it up out of the street, before it got run over, and brought it to my front door. My wreath was almost lost forever!”
Hi Sonja, We are thrilled to hear you have received your wreath and enjoying it on your front door! Unfortunately, we are at the mercy of the Carriers to deliver our customer's packages without damage. If you ever have any damages with your delivery please reach out to us at yourbestfriends@decorsteals.com we'll make sure you're taken care of right away! Happy Decorating!
