Hi Kelly, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo or video so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“Love love love the clock. So good looking but was very disappointed that it doesn’t work. Appreciate the adjustment but having problems finding a mechanism for it.”
Hi Melinda, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
Hi Kelley, This looks awesome! We LOVE how you've displayed this Clock in YOUR home sweet home! Thank you for sharing your 5 star rating! Happy Decorating!
“I love this clock. It's the perfect match for vintage and farmhouse feel for a house. I definitely would recommend to anyone looking for a large clock for that farmhouse, rustic feel”
“Very large clock! Not as heavy as I expected, but it scratches very easily! I don't know what coating is used to give it the rusty rough look, but my finger nail got hung and accidentally scratched it while unpacking it. So be gentle with it!”
Hi Jmoon08, Thank you for sharing! We really do appreciate your feedback! We’ve passed along your comments to our team, it’s important to us to improve wherever we can! Happy Decorating!