Hi Phuong! Thank you for the review! We’ve passed it along to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“Huge disappointment, this summer steal it box! 5 of the 7 items are not up to the standards that I expect based on the many great items I have ordered and enjoyed from Decor Steals.
Worst item by far is the small olive tree….this tree is cheap, cheap, cheap, something I would see at Walmart or Big Lots and would never buy. I used to own a home decor shop, I have bought hundreds of fake plants, especially olive trees. This one is the worst I have ever seen. Though the other items are subpar, I am creative and can work them into a vignette somehow, the tree is destined for the trash. What a shame, the first box out of the gate could have been amazing, prompting me to buy the next one. I’ll stick with the many other items your shop has to offer as I see a need for them but I will not fall for another $100 disappointment.”
Hi Nanette, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
Hi Christine, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
“Omgosh, so much fun opening all the surprises, the mirror went up in 5 minutes, one of the tiers are in my bathroom with the tree on it, and the home sweet home is going on the porch.”
“I love everything in the box! I am able to use the pieces all around the kitchen, dining room and living room. However, the reason for the 4 stars, is the small tree that was included had quite a few of the leaves in the box when I opened it, therefore, it looked sparse. I had sent an email last week advising of this, and asking for a replacement, but I have not received an answer on this. If someone could let me know, I would appreciate it.”
Hi Andrea,
We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
