Hi Tracy, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“I ordered the box before it was later revealed what was inside. My favorite items were the mirror and Home Sweet Home wording. The olive tree came with leaves already falling off in the box, poor quality. The runner looks narrow on my dining room table. The 2 risers were very nice and fun to elevate decorative items. The wooden vase is not really my decorating taste, different than any other vase I own. The plant bookends are cute but cheaply made. I liked the idea of a curated box and spending $99 for a box worth more, but unfortunately I do not think it was worth more than $99. I thought originally it was going to be a surprise box and I ordered it sight unseen. Later, when it was revealed, I do not know if I would have still ordered it.”
Hi Karen, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com so we can make it right for you. Enjoy your day!
“This box surpassed my expectations . It was very well curated and I absolutely loved all of it. Terrific value and I can not wait for the next one! Grand slam!!!”
“Such a great deal! There were so many wonderful items that all work together or separately. The price for all of these fabulous decor pieces is fantastic!!!”