“My spigot soap and towel holder arrived damaged and I was pretty disappointed because it's so cute and I was so excited to receive it. I contacted customer service and the response was almost immediate (it was the weekend), they contacted me first thing Monday morning. They are replacing the spigot soap and towel holder for me, without any hassles. I can hardly wait to get it and display it in our new bathroom!”
“The Delivery service used stinks. I never received my purchase although they said it was delivered and the door man took it. This is a house, not s hotel or apartments
Customer service is slow to respond as if we got your money so suck it up. I will not purchase any thing else.”
Hi Lila, Thank you so much for bringing this to our attention! Our customer service team has responded to your email but there was no response after that. Try checking your spam folder. It is very possible that our response has landed there. We want to take care of this for you!
“Great quality! Excellent price! I had seen the same item on other websites and it was quite a bit more expensive! Was so happy with my find! Very satisfied with my purchase and Decor Steals!”
Hi Christie, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com
