Hi, Thank you, we really do appreciate your feedback! We’ve passed along your comment to our team, it’s important to us to improve wherever we can! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com
“This piece of decor absolutely MAKES my space!! I don't normally tske time to do reviews but knew I had to for this one. Most stunning piece of decor I own (thus far - planning one buying even more!!).”
“I was extremely excited to receive this but was very disappointed when it arrived poor quality and damaged and unusable
All decor steals did was give me a partial refund and I was told to keep an item I am unable to use !!!”
Hi Candice, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“The clock gives a great presence BUT the material it is made of is very flimsy. The hinges on the battery compartment but as soon as I tried to but the batteries in.”
Hi Donn, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“While a very pretty clock, I do not recommend this item. It is not made out of real wood or even particle board. It feels like very cheap paper mache. Also lots of chips, dings and cracks throughout that were covered over with paint. I do not recommend this item, especially for the price. I will say Decor Steals made it right for me in giving me a refund for my clock. I would suggest highly dropping the price of this item.”
Hi Jennifer, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com
