“The display of it looks great online. I’m mot sure if I like it in person. I’m not returning it yet until I have a chance to see if my sister wants it.”
Hi Sandra, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team within 30 days of the date the item was sent out to you, at yourbestfriends@decorsteals.com so we can assist you! You can find our Return Policy here: https://www.decorsteals.com/order-i-placed/faq-order.html Enjoy your day!
Hi Linda, Our items are all handmade with love. It saddens us to hear you feel this way! Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
“Light weight manufactured wood, not the quality I expected for the price. Main issue is that it is not as detailed as it appears, just super jagged on the bottom. I wish it was more scrolled than zigzagged. I would return if I could. I posted online to sell because it’s just an odd piece.”
Hi Cindy, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to help you right away! Enjoy your day!