Natural Wood and Iron Floor Lanterns, Set of 2 Reviews

3.2 Rating 5 Reviews

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“Came broken and even though I was given a partial refund I had to pay to repair the glass”

Helpful Report

Posted 3 years ago

Hi Tracy, We're so sorry to hear this has happened! We see our team has helped you with a partial refund! It's important you're happy with all your experiences with us! If you need further assistance you can email us at yourbestfriends@decorsteals.com we'll make sure you're taken care of right away! Enjoy your day!

Posted 3 years ago

“Love them - only 4 stars because one had glass broken out - needed more packing protection. Very pretty on my porch!”

Helpful Report

Posted 3 years ago

Hi Stephanie, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 3 years ago

“Ordered as a gift. They are wonderful. The recipient loved them as well.”

Helpful Report

Posted 3 years ago

“First one came in broken. Sent out a second one also broken.”

Helpful Report

Posted 3 years ago

Hi Maria, We're so sorry to hear this happened yet again, it sounds like it may have been damaged in the shipping process. Please reach out to our team right away with a photo so we can make this right for you. yourbestfriends@decorsteals.com It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 3 years ago

“The natural wood is gorgeous and the sizes are perfect. LOVE LOVE LOVE”

1 Helpful Report

Posted 3 years ago

Hi Stephanie, Thank you for the perfect star rating! We LOVE to hear comments like this! Enjoy your day!

Posted 3 years ago