Hi Karen, We are terribly sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. Please reach out to our team immediately with a photo so we can address this for you at yourbestfriends@decorsteals.com Enjoy your day, and thank you for choosing us!
Hi, Thanks for your review, we LOVE to hear comments like this! Make sure to share pics with us, we would love to see what they make of it! Enjoy your day, and thank you for choosing us!
Hi Sandra, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
