Hi Janis,
Thank you for reaching out to us!
We apologize for any confusion. One of our representatives replied to your request but we never heard back from you. Try checking your spam folder. It is very possible that our response has landed there. We want to take care of this for you! Enjoy your day!
Hi Alice, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
Hi Kathleen, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!