Hi Leeann, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com with a photo so we can assist you! Enjoy your day!
“I just wrote above—you sent me 2 of the same candle holder rather then 1 of all 3, as shown in the advertising photo. I sent a message and photo—photo attached here as well-to customer service. It’s been 8 days and I’ve received no response.”
HI Lisa, Thank you for reaching out to us!
We apologize for any confusion. One of our representatives replied to your request but we never heard back from you. Try checking your spam folder. It is very possible that our response has landed there. We want to take care of this for you!