Hi Tracy, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
“What i was shipped was not a Wine Bottle Caddy. Does not even fit a wine bottle. What I got was a Utensil caddy. It was meant to be used for my Daughter's wedding, when received i had to then rush to find an alternative. Decor Steals only gave me a 25% refund even though I did not get what I had ordered.”
Hi Jennifer, We do apologize as this was a mix up at our warehouse. We do see our team gave you an option for a partial or courtesy prepaid return label! It’s important to us that you are always happy with our Steals, and your experiences with us! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!