“I put my coffee pods in two and filters or other coffee my sugar and dry creamers in one. I watched this for months till I decided to go for it, I am so happy I got it, I love it. Linda Chapman Western, Maryland”
“Doors are crooked and do not close or open correctly. This is NOT white and just looks dirty in my kitchen which is white and gray. Very disappointed with this. The poor quality reminds me why this is the first item I have ordered in 2 years.”
Hi Marcy, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day, and thank you for choosing us!
“It arrived a little bent but was able to straighten it. Ordered one last year but never received it (and it was $11.00 cheaper), but was happy it arrived this time! Absolutely love it! I will be storing my large variety of tea bags in the cubbies.”
Hi Paula, I am sorry to hear that it was bent but happy you could fix it. For the future, we request a photo of all damaged/defective items. The photo is helpful for us to improve our shipping practices; and in some cases, it helps our suppliers to improve product and packaging quality. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us!
Hi Brenda, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
