“I was disappointed in this item. The "copper" appeared to have been sprayed on, and they did a poor job. Lots of dents around the bottom where they nailed the bottom to the sides of the caddy. The handle had several areas where the copper spray missed. I've purchased many, many items from Decor Steals, but this is the only item I've ever been disappointed with. I've contacted them and trust that they will make it right, one way or the other.”
Hi Jeri, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team is in the process of helping you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com
Hi Jennifer! Please forgive us for the confusion. We have stated on the product page this item is distressed Finish Copper Utensil Caddy! If you ever have any questions about an item please use the Q&A tool! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
“I was disappointed in this caddy it was sprayed painted with copper paint and who ever painted didn’t know how to spray paint it had so many runs light spray and then it went to heavy spray very spotty”
Hi Kim, We are so sorry to hear of this! Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Quality really matters to us! Enjoy your day!
Hi Phyllis, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo or video so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
