“First off I want to thank DS for their great customer service. However, the quality of the wood used on these tables is very poor. First set had a chunk out of the corner of the wood on the large table. DS replaced, for which I am very grateful. The wood surfaces are very rough (and DRY) on all. I had to sand them down to get a smoother look. And I applied a stained/polish to bring some life to the wood. Bottom line for me? I wouldn't order them again.”
Hi Linda, Our items are all handmade with love and personal detail, each and every piece. It saddens us to hear of your experience with this item, we really wanted you to love it as much as we do! It is supposed to have a rustic distress look and feel. It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way, if they do, please reach out to our customer happiness team right away before fixing it at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
