“Big planter was dented in on the side. Sent two emails about this. Have not heard back from anyone. Probably won’t order from again. First time I ordered an item was broken. Emailed about it and was told I reported it too late for anything to be done. Not real great customer service there!”
Hi Lori, We apologize for any confusion. We replied to your inquiry but never heard back from you. It is possible our emails are landing in your Spam folder. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. Your item is not more than 30 days our customer service team has resent our email! You can find our Return Policy here: https://www.decorsteals.com/order-i-placed/faq-order.html Enjoy your day!
“Loved the design and quality of the Metal Snowy Tree Planters. I think they will be very nice to use as planters but could also use for a number of other ideas. Very happy with this product!”
