“I ordered the Rustic Wooden Recipe Cards (set of 6). https://www.decorsteals.com/rustic-wooden-recipe-cards-set-of-6-23216.html
The wood stain was too dark with the dark font. It made it nearly impossible to read the recipe. The snickerdoodle cookie recipe also had the title of the Rigoatoni printed over the top of it. Decor Steals immediately sent a replacement set. The customer service was amazing, but the second set was also hard to read but not as bad as the first.”
Hi Jacki, We're so sorry to hear this! We really do appreciate your feedback, Thank you! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
Hi Tami, We're so sorry to hear this has happened! We answer every single email we receive but unfortunately sometimes our emails land in spam folders. We, like you, believe this is completely unacceptable! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!