Hi Isabel! We are so sorry to hear that your item didn't arrive in perfect condition. Any time something like this happens please email yourbestfriends@decorsteals.com with a photo of the damaged item and we are more than happy to make it right! Happy to hear you are still going to use it this season!
“I received the sign last week, it took quite some time to get here but no worries as I didn't need it yet anyway:blush:. I think it may have gotten lost on a truck or something because I had to run the sweeper on the box before opening it. The dust was that bad. The sign is not in very good shape which tells me it either doesn't ship well or it had other shipments on top of it. A lot of creases around the wire. Not worth having to pay to send it back but not the quality I expected:pensive:”
Hi Cristy! We are so sorry to hear that your sign did not arrive in perfect condition! Please email yourbestfriends@decorsteals.com with a picture of your damaged sign and we would be happy to make it right!
“The item was damaged when received. The large package and box were bent on the outside of box so was the actual sign on the inside. Too much trouble to send back but probably will not order again from Decor Steals.”
Hi Ruth! We are so sorry to hear that your order arrived in less than perfect condition! We never want you to be unhappy with an item you received because of damage! Please email yourbestfriends@decorsteals.com with a photo of your damaged item and they would be happy to make it right!
