“When my product arrived the mirror was smashed. I didn’t want to deal with sending it back, so I took the mirror out and hung it on the wall. I do love the piece. It’s very sturdy and the wood is beautiful. So I made something bad into something good. I have never had a problem with any of the other items I’ve purchased until this time. I’m not really sure it is decor’s fault or more like a careless delivery driver.”
Hi Tracy, We are terribly sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Happy to see you made it work! Enjoy your day!
