Hi Toni, We are very sorry your item did not make it to you without damage, our Team packages each item with love and care. We see that our Team has already supplied you with a pre-paid label to return this item for a full refund. Please reach out to our Customer Happiness Team at yourbestfriends@decorsteals.com if you have any additional questions. Enjoy your day!
Hi Sharon, Thank you for sharing your feedback! If you are ever not happy with an item, or believe the Garland is not consistent with the product description, please contact yourbestfriends@decorsteals.com with a photo, we will be happy to help! ♥
“The garland I received does not appear to have been packaged properly. As a result, several pieces were broken off and loose in the box. The garland itself is not well made at all. The photo looks very full and pretty, but the actual garland has many empty areas (not attributable to the broken pieces). I order frequently and have always been very happy with my purchases. Not this garland unfortunately, I am returning it.”
Hi Theresa, Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see that our Team has already supplied you with a pre-paid label to return this item for a full refund. Please reach out to our Customer Happiness Team at yourbestfriends@decorsteals.com if you have any additional questions. Enjoy your day!
