Hi Lisa, Thank you for your star rating. Please feel free to reach out to yourbestfriends@decorsteals.com with any further comments, concerns, or suggestions you wish to share. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“It was good, but it didn't blow my socks off. The coasters that were included are strange since they aren't flat and therefore feel like your cup is going to spill. The Spiders were cute but i've had a hard time keeping them on the wall. The bat garland and the pumpkin salt and pepper shakers were very cute.”
Hi Maury, Our items are all handmade with love and personal detail, each and every piece. It saddens us to hear of your experience with the coasters! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way, if they do, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
“It was fine. I will use one of the items, the rest just not my style. The coasters especially seemed not very fall-like and not useful due to the way they curl. Would have loved more Halloween items!”
Hi Rebecca, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“I LOVE Decor Steals, but the I was not real impressed with the "no tricks, all treats" box. These items are kinda cheap and I won't use any of them. :(”
Hi Julie, We're so sorry to hear this! Thank you, we really do appreciate your feedback! Our team puts so much thought, love, and care into each item! We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!
“Hello, I did not feel it necessary to reach out with negative feedback, but since you are asking for a review of the “No tricks all treats” box, I would like to share my thoughts. I was really disappointed with the contents of this surprise box. I read and understood it was to contain smaller items or accessories but what I received, in my opinion, hardly justified $34.99. I was also expecting a cute box (as shown in the flash steal email) that I might be able to pack some of my Halloween decor in. I realize now it was just a graphic advertisement. I was let down receiving a plain brown box with a “grab bag” sticker on it. Again, none of these things are genuine problems, just giving my opinion. I have been a stealer for about 4 years now. This purchase was the most disappointing to date, but I liked the idea and it had potential. I think with an additional item or maybe one item of significance in the box it wouldn’t have been such a let down. Thanks for listening:)”
Hi Rebecca, We love to hear your feedback and we promise we will take it to heart so we better our future items. It is our top priority to bring you high quality items at an affordable rate. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Perhaps you would like to join the "Decor Steals Sell and Trade" group on Facebook. This is a great outlet for you to utilize when you have Décor Steals items you are unable to find a use for.
https://www.facebook.com/groups/Decor-Steals-Sell-&-Trade-154883948518368/ Enjoy your day!
