“I knew when the box arrived that the quality would be less than expected. The box was very light which indicated the wood was not heavy weight. When put together the base had one leg short which made it rock. After putting the tray together, the shelves looked crooked no matter what I did. So the tiered tray wobbled and had uneven trays which appeared warped. I am a big fan of Decorsteals but this one missed the mark. Decorsteals promptly refunded my money and told me to give it away. I did appreciate their prompt response.”
Hi Diane, We're so sorry to hear of your disappointment. While our buyers work tirelessly to perfect our steals, with several rounds of quality assurance and drop testing, mistakes can still happen or items may get damaged in shipping. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
