Hi Christine, We are sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“This is my absolute favorite thing that I’ve ever purchased from Decor Steals! It’s perfect hung on the front of my mantle. My one regret is that I wish I had gotten another.”