Hi J&A,
Thank you, we appreciate your feedback! We're so sorry to hear your item had an issue! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“The sign is so cute however it arrived to me damaged. The magnet had taken the paint off where it had sat too long or was put on too quickly. Seeing as this was my 2nd product damaged in as many orders, I chose to live with it.”
We are terribly sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. Please reach out to our team immediately so we can address this for you! yourbestfriends@decorsteals.com
Thank you, we really do appreciate your feedback! We truly pour our hearts and our souls into every single item we sell. We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!
