Hi Julie, Thank You for your feedback! We promise we will take it to heart so we better our future items. The items you received are stained and/or painted. The odor will dissipate after a short time. Enjoy your day, and Thank you for choosing us!
Hi Nancy, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“I absolutely LOVE these! What a great purchase! I received them around Christmas and decorated them for the season. I plan on switching out items depending on the season. I added fairy lights to add a bit of sparkle and feeling of cozy in the evening. LOVE IT! ♥️”
Hi Diana, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!