Hi Amy, Thank you for your review and feedback on this crate! This is meant to be lightly decorated with some things just resting on the bottom shelf! If you believe something is wrong with your item, please email us at yourbestfriends@decorsteals.com It's important to us that you're happy with all your experiences with us! Enjoy your day!
“While this is cute, the Bottom row is useless for hanging mugs. I like the size, but wish the hangers were spaced out better. you cannot put 2 mugs next to each other. Light weight.”
Hi Cheryl, Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! It will look cute to have the mugs spaced out and not on every hook, with maybe some other decorative pieces draped on there! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! You can find our Return Policy here: https://www.decorsteals.com/order-i-placed/faq-order.html Enjoy your day!
Hi Kimberlee, Thank you for sharing, we're so sorry to hear this! Our team is constantly hard at work to find the best materials to make exceptional products. If you are ever not happy with an item, please email our customer happiness team within 30 days of the date the item was sent out to you, at yourbestfriends@decorsteals.com so we can assist you! You can find our Return Policy here: https://www.decorsteals.com/order-i-placed/faq-order.html Enjoy your day!
