Hi Shawna, We're so sorry to hear this! We answer every single email we receive but unfortunately sometimes our emails land in spam folders. We, like you, believe this is completely unacceptable! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
Hi Rebecca, We are sorry to hear this, we see our team is in the process of helping you! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!
