“I received my order damaged and reached out to customer service. The very quickly responded and offered me to keep it at 50%. I preferred a new one so they graciously sent me a new one and told me to keep the one i had. I then revived the new one in perfect condition. It’s adorable and I love it and I thank them for taking care of the issue so quickly and professionally.”
Hi, We hope you are well today.
We apologize for any confusion. We replied to your inquiry 11/17, however we never heard back from you. You can add yourbestfriends@decorsteals.com to your contacts to ensure you receive any future communications from us. Our customer happiness team has resent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day, and thank you for choosing us!
