Hi Diane, We're so sorry to hear of your disappointment. While our buyers work tirelessly to perfect our steals, with several rounds of quality assurance and drop testing, mistakes can still happen or items may get damaged in shipping. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
Hi Rick, Our items are all handmade with love. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
Hi Margaret, Thank you for your helpful feedback. We’ve passed along your comments to our team, it helps us better our future items. Your happiness matters! Make sure to share pics we would LOVE to see what you have done! Enjoy your day, and thank you for choosing us!
Hi Carole, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
