Hi Mary, Our items are all handmade with love and personal detail, each and every piece. It saddens us to hear of your experience with this item, we really wanted you to love it as much as we do! It is our top priority to bring you high-quality items at an affordable rate. If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
Hi Evelyn, Oh no! If an item has damage we want to see it and make you happy! Please email yourbestfriends@decorsteals.com with photos (to better our process for next time) and they would be happy to make this right. Enjoy your day!
“While the flowers are nice, the wreath itself is deformed, not round and looks very strange when hanging. Even trying to rearrange the flowers does not work, I believe it is the base wreath. People see it hanging and say - that wreath is not round. Sad.”
Hi Deborah, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
Hi Danel, Sorry to hear you aren't thrilled with your purchase! If you believe the Wreath is not consistent with the product description, please contact yourbestfriends@decorsteals.com with a photo, we will be happy to help! ♥
