Hi Margaret! Our items are all handmade with love, every piece. It saddens us to hear you feel this way! It is our top priority to bring you high-quality items at an affordable rate. Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
“These candle holders are so perfect. Good quality. I’ve had been waiting for them to come back because I missed them the last time. I got the notification and jumped. Great customer service too. The package was delayed. When I checked it was because the package was damaged. I sent an email and got a replacement in a few days. Can’t wait to decorate for Christmas.”