“When I opened the box, the letters were yellowed, almost looking a bit rusted (?). And the letter H was bent quite a bit. When I used the needle nose pliers to bend it back, the paint peeled off the letter.”
Hi Jenn, Oh No! We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
Hi Meghan, It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!