Hi Holly, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
“Thought it was solid black like the photos. More of a distressed look which is fine too just wish I knew that in advance. Wish the top and bottoms were either flat like a real ladder and not bent difficult to situate without scraping the wall or floor. Easy to put together still looks adorable.”
Hi Christina, Thank You for sharing your review with us and the Decor Steals Family! We really do appreciate your feedback! This ladder will have distress/chippy paint as seen in photos! We have heard using furniture pads for the ends that rub the wall are helpful! We’ve passed along your comments to our team, it’s important to us to improve wherever we can! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi Joan, Thank you for sharing, we're so sorry to hear you are disappointed! This ladder will have a distressed/chippy finish resembling years of wear and tear! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
Hi, Thank you for sharing your review with us! This ladder will have distress, the finish will resemble years of wear and tear. Chippy as seen in photos! Happy Decorating!
“I purchased this ladder and added metal containers to clear the clutter from my bathroom counter. Great quality and just the perfect piece in form and function!”
Hi Cindy, Thank you so much for sharing, we LOVE to see how our stealers have decorated! This looks great and you have found the perfect spot! Happy Decorating!
