Hi Suzie, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're product is working and that your happy with all your experiences with us! Enjoy your day!
Hi, Thank you for sharing, we're so sorry to hear this! If you experiencing problems with this item, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo or video so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
Hi Bernadine, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
Hi Robin, We are sorry to hear this! We do see your tracking has a weather delay! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!
“These are perfect for my guest room, I have them styled above the nightstands and they tie the room together perfectly! Well made and an amazing price!”
“I needed 2 of these to replace the other battery operated sconces I had in my upstairs hallway... got them pretty quickly after ordering (probably within a week), added brand new batteries and hung them up! They aren't super bright but they give a great ambience which is what I was going for! The switches are a little wonky and loose though so within an hour of them being lit, I had to touch the switch again to get them to come on which is kind of a pain lol If it happens too many more times, I'll have my electrician friend look at them and see what he can do :) That's the only reason they get 4 stars and not 5.”