Hi Rhonda, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com
“I am in love with the iron towel ring! I love the rustic look and I can't wait to have it in my bathroom. Decor Steals has been one of the best-kept secrets I discovered and I am hooked!
Thank you for giving me inspiration every day!”
“These towel rings are HEAVY! Not too heavy, but obviously very good quality. They are a perfect accent to my farmhouse bathroom, and best of all, come in a set of 2, so I can do BOTH bathrooms! I couldn't be more pleased with these, and I may even order more!”
Hi Susan, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!