Hi Teresa, Thank you for your star rating. Please feel free to reach out to yourbestfriends@decorsteals.com with any further comments, concerns, or suggestions you wish to share. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“Very disappointed. There was a paper flower wreath on top that was completely smAshed . Very little protection for the wreath it wasn’t even wrapped , it is unusable, but then there were woven napkin rings that were in a box four times their size. These rings were nothing special why were these so protected and the wreath had only a piece of bubble wrap on top? A cheap looking woven bottle caddy that holds three squeeze bottles Or other type bottles for a picnic type serving? Two wooden pear shaped bowls that were divided l don’t know what they could even be used for and I have two. Are they food safe? The best thing was the graduated hanging spice boxes, but I had purchased them over a year ago . However these were a diff color but they did seem a different quality from my original set . The original ones received were all wood. - The set in the surprise box had pressed board on the bottoms and the lettering was not as nicely done. I may use the spice boxes in my crafts once I repaint over for floral arrangements for gifts but otherwise this box was like someone’s leftovers from a yard sale. I got a surprise box during Christmas holidays and it was great. This one was not like that at all it was so disappointing”
Hi Maryann, We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos of the damaged wreath and they would be happy to make this right. We really appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. Enjoy your day!
HI Amy, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
HI Donna, Thank You for sharing your review with us and the Decor Steals Family! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“I was very disappointed. This was my first surprise box purchase and the items were nothing I would of purchased. Plus, the items were not worth 99$ even at full price. I will never purchase a surprise box again.”
Hi Charity, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
