Hi Mike, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“These do look like they plug in. Whoever purchases be aware they must be hardwired. Just FYI. I didn’t buy them bc hardwire. Just leaving this so others will new assure”
Hi Shawna, Thank you, we really do appreciate your feedback! We do include this in the highlights, 24" electrical cord included - Must be hardwired or can easily be connected to a tool replacement cord with prong plug! If you ever have questions about a product you can use the Q & A on the product page or If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
HI Jennifer! This item did not include hardware! We have important information in our highlights for every item! Must be hardwired or can easily be connected to a tool replacement cord with prong plug! We recommend this be installed by a professional electrician! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
Hi Shelvie, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“The lamps came with a cord that has a plastic square on the end a plug in a red plastic bag and NO instructions at all. Although I like the look of the lamps I have a feeling I just wasted over $100's on something I will never get to use.”
Hi, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com so we can make it right for you. It's important to us that you're happy with all your experiences with us! This Must be hardwired or can easily be connected to a tool replacement cord with prong plug! We recommend this be installed by a professional electrician. Enjoy your day!
Hi Leslie, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are thrilled to hear you LOVE your Lamps! Happy Decorating!
“These lamps are exactly what I was looking for. I want an industrial look in my bedroom and they will look great as bedside lamps. And the value was definitely a plus.”
