Hi Gina, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
“It is fairly colorful and light which means that it is easy to hang without worrying about having something stable enough to hold something really heavy. It came quickly and was in good shape upon arrival.”